Igor Agenor Piovezan

Chief Technology Officer

Leads more than 100 people and the move to spec-driven, AI-embedded software development. Sets enterprise governance for the AI ecosystem and raises intermediate leaders into tribe coordinators, with domain ownership over strategy, people, and delivery, and with clear KPIs. Stays close to models, agents, and the path from pull request to production. FinOps sits on the same scorecard.

• AI-embedded SDLC for more than 100 software developers.
• Multi-model review on pull requests and CI.
• Agents connected to cloud, repositories, CI/CD, observability, ticketing, and internal systems.
• Amazon Nova Sonic for bidirectional audio and video in the same model context.

Technologies and focus

• Spec-driven development
• Cursor
• OpenAI (ChatGPT, Codex, API)
• Anthropic (Claude, Claude Code, API)
• xAI (Grok)
• Kiro
• Model Context Protocol
• Amazon Nova Sonic
• Multi-model code review
• Agentic workflows
• FinOps

Data Protection Officer

Responsible for the privacy and security domains of the company: LGPD and GDPR, data mapping, disposal of personal data, privacy policy, and terms of use, plus the testing, detection, identity, and data-loss controls around them.

Business Engineering Manager

Joined business areas and product engineering so the company could create and evolve products faster, for the current customer base and for new markets. The work mixed process, cost, quality, partnerships, and an AI-first practice.

• Process optimization, productivity, and cost reduction with a quality and compliance bar.
• Leadership development, portfolio management, and market expansion.
• AI practice covering context, prompts, MCP, guardrails, ethics, and privacy.

Technologies and focus

• AI first
• Context engineering
• Prompt engineering
• Model Context Protocol
• Guardrails
• AI ethics
• Data privacy protocols
• Bias mitigation
• Knowledge engineering

Tech Manager

Head of the Technology, People, and Projects pillars. Connected strategy to day-to-day operations, led other leaders, and used financial analysis and budget management to buy efficiency. Built teams in a culture of innovation while keeping cloud software close to the problem.

• OKRs, KPIs, roadmap, and backlog, reported against the plan.
• Financial analysis aimed at lower operating cost.
• Scrum, Kanban, and change management across the platform.

Technologies and focus

• Rust
• Apache Samza
• WebAssembly
• M3
• Predictive analysis
• Supervised learning
• Scrum
• Kanban
• OKR
• KPI
• Solution architecture
• IT governance
• Change management

Software Engineering Manager

Led engineering initiatives with an operational number attached. The same period covers the alarm, access, video, and AI products described in Projects.

• Alarm monitoring: real-time data from 500,000 panels and 10 million sensors for tens of thousands of around-the-clock users, with shorter response on critical events.
• Access control: hardware integration and facial recognition for more than a million condominium residents.
• AI: predictive models that helped reduce burglaries and false alarms across billions of events.
• Cloud video monitoring: a scalable surveillance system with two-way audio, built for large camera fleets.

Technologies and focus

• Artificial Intelligence (AI)

Site Reliability Engineering Manager

Treated reliability, security, and finance as the three pillars of the platform. Ran workloads across AWS, OVH, Google Cloud, Azure, Oracle Cloud, and IBM Cloud, with a deep day-to-day practice on AWS and the delivery and observability tools around it.

• Quoted in MongoDB's Atlas Data Federation case study on querying hot and cold Segware event data with the same language.

Full Stack Developer

Built and operated software across the whole path of a project. The work covered distributed systems, big data, IoT, and SaaS: architecture, data stores, tests, and release.

Student internship

Formal English study in Malta, on the European continent, while already working as a developer at Segware.

PHP Web Developer

Web development for the group: PHP and JavaScript frameworks, APIs, databases, and hybrid mobile apps, with tests and a DevOps footing.

Computer Network Administrator

Windows and Linux infrastructure: web, database, directory, virtualization, voice, firewall, DNS, VPN, proxy, and mail, plus assembly and maintenance of the machines.

Information Technology Analyst

Split the time across software, infrastructure, employee support, and graphic design, including the data-center room and desktop and server installs.

• Took part for four years in Mercedes-Benz StarClass certification. The group was Gold again: 11 consecutive years for cars and 13 for trucks. IT supported every department on the checklist, and this was the first professional full-stack development role.

Technologies and focus

• Adobe Photoshop
• CorelDRAW
• Windows
• Linux
• PHP
• JavaScript
• SQL

Graphic Designer

Vector artwork in CorelDRAW and image editing in Adobe Photoshop.

Technologies and focus

• CorelDRAW
• Adobe Photoshop